Shipping Policy

At Luminess Vision, we work with international suppliers who ship products directly to the address provided at the time of purchase.

Delivery times The average delivery time is 5 to 12 business days, depending on the location. Once payment is confirmed, order processing and dispatch take between 1 and 3 business days.

Tracking All orders come with a tracking code, which will be sent by email so you can follow the progress of your delivery in real-time.

Partial shipments If you purchase more than one product, these may be sent in separate packages, each with its respective tracking code, depending on the originating warehouse.

Possible taxes In rare cases, customs may apply additional fees or taxes. Such costs are the responsibility of the customer.

Delivery address Please carefully review your information before completing the purchase. In case of an incorrect address or the absence of the recipient, the package may be returned to the sender, and the costs of a new shipment will be the responsibility of the customer.

Customer service For any questions, our support team is available through our official channels on the Luminess website.

By making a purchase, the customer automatically accepts the conditions described herein.